Privacy Policy
Your privacy is important to us. Learn how we collect, use, and protect your information.
Last updated: January 15, 2024
Privacy at a Glance
Transparency
We clearly explain what data we collect and why we need it
Security
Your data is encrypted and stored securely in Canadian servers
Control
You have full control over your personal information
Detailed Privacy Policy
1. Information We Collect
Personal Information
- Name, email address, and phone number when you register
- Billing and shipping addresses for transactions
- Payment information (processed securely by our payment partners)
- Profile information you choose to share
Usage Information
- How you interact with our platform
- Search queries and browsing history
- Device information and IP address
- Location data (with your permission)
2. How We Use Your Information
- Provide and improve our marketplace services
- Process transactions and prevent fraud
- Send important updates about your account
- Personalize your experience and recommendations
- Comply with legal obligations
- Send marketing communications (with your consent)
3. Information Sharing
We do not sell your personal information. We may share information in these limited circumstances:
- With other users as necessary for transactions (e.g., shipping address)
- With service providers who help us operate the platform
- When required by law or to protect our rights
- In connection with a business transfer or merger
- With your explicit consent
4. Data Security
- All data is encrypted in transit and at rest
- Servers are located in Canada and comply with Canadian privacy laws
- Regular security audits and monitoring
- Limited access to personal data on a need-to-know basis
- Secure payment processing through certified partners
5. Your Rights
Under Canadian privacy law, you have the right to:
- Access your personal information
- Correct inaccurate information
- Delete your account and associated data
- Opt out of marketing communications
- Request data portability
- File a complaint with privacy authorities
6. Cookies and Tracking
We use cookies and similar technologies to improve your experience:
- Essential cookies for platform functionality
- Analytics cookies to understand usage patterns
- Preference cookies to remember your settings
- Marketing cookies for personalized ads (with consent)
You can manage cookie preferences in your browser settings.
7. Contact Us
If you have questions about this privacy policy or want to exercise your rights:
- Email: privacy@tradeyard.ca
- Phone: 1-800-TRADEYARD
- Mail: TradeYard Privacy Officer, 123 Bay Street, Toronto, ON M5K 1A1